Privacy Policy

Techniice USA respects your privacy and is committed to protecting the personal information you provide when visiting or purchasing from our website, techniiceusa.com.

This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you regarding your personal information.

We do not sell your personal information for monetary consideration. We may share information with service providers and advertising or analytics partners as described in this policy.

If you have questions regarding this Privacy Policy, please contact us at sales@techniiceusa.com.

Privacy FAQs

What Information Do We Collect?

Depending on how you interact with our website, we may collect the following information:

• Name
• Billing and shipping address
• Telephone number
• Email address
• Order and transaction information
• Account information, if you create an account
• Website usage, browsing, and device information
• Information you voluntarily provide through forms or communications

Payment information may be processed by our payment providers. We do not necessarily store complete payment card information on our website.

Why Do We Collect This Information?

We collect and use personal information to:

• Process and fulfill orders.
• Provide shipping, delivery, and customer support.
• Respond to inquiries and warranty requests.
• Manage customer accounts.
• Improve our website, products, and services.
• Understand website usage and customer preferences.
• Send marketing communications where permitted by law.
• Detect fraud, protect our website, and maintain security.
• Comply with applicable legal obligations.

How Do We Use Personally Identifiable Information?

We use personal information to provide our products and services, communicate with customers, process transactions, and improve the customer experience.

We may share personal information with third-party service providers that help us operate our business, including:

• Website hosting and e-commerce providers.
• Payment processing providers.
• Shipping and delivery providers.
• Customer service and communication providers.
• Analytics and advertising providers.

These service providers may process information on our behalf to perform services for us, subject to applicable agreements and legal requirements.

We may also disclose information when required by law, to protect our rights, prevent fraud, or respond to lawful requests from authorities.

What We Do Not Do With Personal Information

We do not sell personal information for monetary consideration. We do not share personal information with third parties for their independent use without an appropriate legal basis or applicable consent.

Certain advertising and analytics activities may involve sharing online identifiers or browsing information with advertising and analytics partners. These activities may constitute "sharing" or targeted advertising under certain US state privacy laws.

Marketing Communications

We may send promotional emails or other marketing communications where permitted by applicable law.

You can opt out of promotional emails at any time by using the unsubscribe link included in the email or by contacting us at sales@techniiceusa.com.

Opting out of marketing communications will not prevent us from sending transactional messages relating to your orders, account, or customer service requests.

How Do We Treat Children's Information?

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information through our website, please contact us at sales@techniiceusa.com. We will review the request and take appropriate action as required by applicable law.

How Can I Update My Personal Information?

If you have a customer account, you may be able to review and update certain personal information by signing in to your account.

You may also contact us at sales@techniiceusa.com to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support website functionality, understand how visitors use our website, and help deliver relevant advertising.

Cookies are small text files stored on your device when you visit a website. Some cookies are necessary for website functionality, while others are used for analytics, advertising, and personalization.

Types of Cookies We May Use

• Essential Cookies: These cookies support core website functions, including shopping cart functionality, checkout, security, and customer account features.
• Analytics Cookies: These cookies help us understand how visitors interact with our website and identify opportunities to improve website performance and usability.
• Advertising Cookies: These cookies and similar technologies may be used to measure advertising performance, understand campaign effectiveness, and deliver relevant advertisements.

Third-Party Analytics and Advertising Technologies

Depending on the website configuration and your consent preferences, we may use the following services:

• Shopify: Our e-commerce platform may use cookies and similar technologies to support shopping cart functionality, checkout, security, analytics, and other website features.
• Google Tag Manager: Google Tag Manager helps us manage website tags and tracking technologies. Depending on the tags configured, it may facilitate analytics and advertising activities.
• Google Ads: Google Ads may use cookies and similar technologies to measure advertising performance, understand conversions, and support advertising and remarketing activities.

Third-party services may collect information such as IP address, device information, browser information, browsing activity, and interactions with advertisements, subject to their own privacy policies and applicable law.

Google Tag Manager itself is a tag management tool. The cookies and tracking technologies placed on your device depend on the tags and services configured through it.

Managing Cookies

You may be able to control cookies through your browser settings and, where available, our website's cookie preference controls.

Disabling certain cookies may affect website functionality, including shopping cart, checkout, and other features.

Where required by applicable law, we will provide appropriate consent and opt-out mechanisms for non-essential cookies and advertising technologies.

US Privacy Rights

Depending on your state of residence, you may have certain privacy rights under applicable US state privacy laws. These rights may include the right to request access to, correction of, or deletion of personal information, and the right to opt out of certain targeted advertising or personal information sharing activities.

To submit a privacy request, please contact us at sales@techniiceusa.com.

We will review and respond to requests in accordance with applicable law. We may need to verify your identity before processing certain requests.

Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be published on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Techniice USA
Email: sales@techniiceusa.com